Training essential to keep telecoms staff on boardOn 5 Jun 2001 in Personnel Today Training is more important than financial incentives in retaining telecomsstaff, delegates were told at an HR telecoms conference in London last week. John Halladay, international consultant at Watson Wyatt, unveiled findingsfrom a survey of 14 telecoms companies which shows that most – more than 60 percent – feel training is fundamental to addressing retention problems. It ratedhigher than increasing basic pay, bonus payments and career progression. Steve Peace, employee relations adviser for One2One, agreed that training isa vital part of its retention strategy. He said, “The ability to provide development opportunities is veryimportant as we are competing for very marketable skills. It is vital to ourretention strategy but only one element of it.” Career development is key to retention in telecoms companies, claimed RayLeighton, e-HR executive at IBM. He said, “The primary reason many staffleave is due to lack of career development, so this highlights how importanttraining is. We are trying to get hold of the best skills, which means ourcontract of employment has to be tailored to employees’ needs.” Another retention tool is an extra day off for long-serving staff afterthree years, where they can do anything they want at the company’s expense,said Halladay, speaking at the Compensation and Benefits in Telecoms 2001Conference in London. By Karen Higginbottom Previous Article Next Article Comments are closed. Related posts:No related photos.